Library Material Replacement Policy: Borrowers are responsible for returning Troy Public Library materials by their due dates. If Borrowers return library materials in such condition that the library decides to replace them, then they will be billed for the cost of replacing the material, plus the cost of processing the replacement copy. The fees are in addition to any fines that may have accumulated. In the case of minors, parents or guardians are responsible for returning library materials in reasonable condition and for paying any fees or fines incurred. The library reserves the right to assess and declare the condition of all returned library materials. Library staff will assess damage to the materials. Damage fees may vary, depending on the extent of damage, up to the full replacement costs of the item. Highlighting, pen marks, crayon marks, scratches (CD and DVDs) and liquid stains are examples of damage to library materials. Library materials will be declared lost by circulation staff members after three months, or if the patron declares the library material lost before that time. The library sends out damaged, lost book and overdue notices by email or via U.S mail. All patrons are responsible for informing the library of address, phone, and email changes. Replacement Costs Determining a fair and adequate replacement cost for library materials is at the discretion of a circulation supervisor and will be based on the average cost as determined by Baker & Taylor, current catalogs, other selection aids, or the price noted on the shelf list card. There will be consultation with a librarian on staff as needed regarding replacement costs. (See schedule of charges below) A $5.00 processing fee is assessed for each item that is billed for replacement. A borrower may elect to purchase a replacement copy. This must be identical to the original copy and have the same ISBN number or other standard identifying number as determined by library staff member (in the case of A-V materials). A replacement copy must be in new or "like new" condition. The library director or circulation supervisor will examine the purchased copy and determine its identical quality. The processing fee will be waived if the borrower replaces the material, but the fine will still be assessed. Items that are billed for replacement remain the property of the Troy Public Library and must be returned if found. The full amount billed, less any fines, is refunded if the item is returned in good condition within 45 days of the billing date, and upon proof of payment. After that time, the replacement cost will be refunded only if the item is returned in good condition and a replacement copy has not yet been ordered. |